1. Introduction

These Terms and Conditions govern the sale of online services and digital products through our website(s). By purchasing our services, you agree to these Terms.

2. Services

We provide online services and digital products, including (but not limited to) coaching, consulting, training, online education and document preparation. Full details of the services available are set out on our website.

3. Orders & Contract Formation

3.1 You place an order by completing checkout or signing up for services.

3.2 A binding contract is formed when we confirm your order in writing (usually by email).

4. Prices & Payments

4.1 Prices are displayed clearly on our website or provided in writing.

4.2 Payments may be accepted via Stripe PayPal or Bank Transfer, depending what is stated at Checkout.

4.3 Services will only be provided once full payment is received, unless otherwise agreed.

5. Delivery of Services

5.1 Digital products are delivered electronically.

5.2 Online services such as coaching or consulting, if agreed, are delivered via video call, telephone, or email.

6. Cancellation & Refunds

6.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have 14 days to cancel. However, by purchasing digital content or services that are made available immediately, you expressly consent to waive your right to cancel once access begins.

6.2 No refunds are provided once digital content has been accessed or services have commenced, unless we are legally obliged to do

so.

6.3 If a refund is requested via any means, including but not limited to credit card providers, stripe, Paypal or debit card, once the

digital content has been accessed we reserve the right to undertake legal action to recoup our money. Please note that further

charges will be added to the debt.

7. Client Responsibilities

7.1 You agree to provide accurate information when requested.

7.2 You must not share, resell or misuse our content.

8. Intellectual Property

8.1 All materials, resources and digital content are owned by us and protected by copyright law.

8.2 You are granted a personal, nontransferable licence to use them for your own purposes.

9. Limitation Of Liability

9.1 We are not liable for indirect, incidental or consequential losses.

9.2 Our total liability to you shall not exceed the price paid for the services.

9.3 We will not be held liable if you fail to engage with us leading to unsatisfactory results. It is your responsibility to ensure all suggested work is undertaken.

10. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control.

11. Complaints

If you have a complaint, please contact us at [email protected]. We aim to respond within 14 days.

12. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.